Lead Times (When You Can Expect Your Products)
We strive to fulfill orders quickly. Custom orders (including etched jewelry, t-shirts, accessories, and others) may require additional time. Please contact us to discuss details of your order. Below are general guidelines:
Production Time, Website Products: 1-2 business days after order is received.
Production Time, Custom Orders:
7-10 business days after final approval of artwork and order. This allows us enough time to place orders with our suppliers, inbound shipping time, decoration, folding, and boxing of your order.
New Embroidery Designs:
5-7 days to digitize and sample your logo. We can email you a photo of the stitched design or you can stop by our office to view the physical sewn sample. You will need to approve the design before we decorate it on garments.
New Custom Designs:
We can create you a custom design for direct-to-garment printing, screen printing, and embroidery. The design process takes 7-10 days, based on the complexity of the design.
Vectoring and Simple Art Cleanup:
Simple vectoring and art cleanup take 2-3 days. The cleaner the logo, the easier to vectorize.